Terms and Conditions for TennisGenie
All users of Tennis Genie must read and agree to the terms stated on this page prior to registering or activating a subscription. During the sign up process you’ll be asked to tick a box indicating you have done so.
TennisGenie.org collects personally identifying information and data about individuals, their company, and the companies demographics “personally identifying information and data” including (i) when you provide information to TennieGenie, such as when you register or sign up for any of our services. This information is never shared or sold. It’s purely used to deliver the service. By signing up to the TennisGenie service you agree to never share or distribute picks or give others access to your login information.
Earnings Disclaimer: The service is for long term investors. Clients looking for a ‘get rich quick’ scheme should look elsewhere. Tennis Genie are a strong advocate of responsible gambling. Profit cannot be guaranteed due to the nature of sports betting and variance. The monthly subscription fee funds the time and resources taken to research markets and identify value.
Refund Policy for TennisGenie
Membership subscription fee’s can be paid via PayPal or Stripe. If the service isn’t delivered as described it can also be claimed. It is the members responsibility to check their subscription and to be aware of payment amounts and dates. Members are welcome to cancel their subscription at any time. To do this the user must login to PayPal and cancel the recurring payment profile. If a subscriber chooses to do so their subscription will remain active for the full period paid for and no further payments will be taken. With annual memberships refunds cannot be provided unless the service is significantly different from the way it is described. In the case of overpayment or multiple subscriptions then free subscription time will be offered and credited. In all cases where refunds are owed, Tennis Genie reserve the right to credit membership time of equal value in place of this. The only exception is where a payment method was used without permission in which case a monetary refund will be made. Agreements made are final however if additional charges are made by the subscription system due to technical errors then a full monetary refund will be provided.
How to Cancel: Subscribers who have an active membership through PayPal must cancel manually themselves. This is achieved by cancelling or pausing the approved automatic payment profile directly from their PayPal account. Once this is performed; Tennis Genie Membership will continue for the full period paid for then cancel access automatically. If a user signed up through Stripe as the payment method then a cancelation request must be sent via email or done manually through the account created during registration.
Members can also cancel directly through their Tennis Genie account. There is a cancel subscription link in the main dashboard area. In all cases where payments have already been processed then a cancelation request is received (excluding unauthorised payment method use) the membership will continue for the full period for. The recurring element of the subscription will be cancelled immediately upon request.